Is FreeAgent Really "Free" with a Mettle NatWest/RBS Business Account?
- Sukh - ACMA Accountant - FreeAgent Expert

- Mar 16
- 3 min read

If you are a freelancer, contractor, or small business owner looking into business banking, you have almost certainly seen the enticing offer: Get FreeAgent accounting software for FREE when you open a business account with Mettle, NatWest, or Royal Bank of Scotland (RBS).
Given that FreeAgent normally costs up to £35+VAT per month, this sounds like a no-brainer. But in the world of business finance, the word "free" usually comes with a catch.
So, is FreeAgent really free? And more importantly, does getting free software mean you no longer need the help of professional FreeAgent accountants?
Let’s break down exactly how this offer works, what you get, and what you still need to watch out for.
The NatWest, RBS, and Mettle FreeAgent Offer Explained
The short answer to the question is: Yes, the software itself is completely free. If you hold a business bank account with NatWest, Royal Bank of Scotland, or Ulster Bank NI, or if you use the digital banking app Mettle, you get full access to FreeAgent’s award-winning accounting software without paying the monthly subscription fee.
You get all the premium features, including:
Automated bank feeds (your transactions sync automatically)
Invoicing and expense tracking
Self-Assessment and VAT return generation
Dividend tracking
As long as you retain your eligible bank account, you won't pay a penny for the software. So, where is the catch?
The Catch: Software Cannot Replace Strategy
The catch isn't in the pricing—it's in the execution. FreeAgent is brilliant software, but it is just a tool. It calculates based on the data you put into it.
Many business owners fall into the trap of thinking, "I have free software that calculates my tax; therefore, I don't need an accountant." This is a costly mistake. If you categorise an expense incorrectly, claim VAT on something you shouldn't, or miss out on tax-deductible allowances because the software didn't prompt you, HMRC will still hold you responsible.
This is exactly why partnering with specialist FreeAgent accountants is the best way to maximize this banking offer.
Why You Still Need Expert FreeAgent Accountants
Getting the software for free is a fantastic operational saving, but without a dedicated accountant, you are leaving money on the table. Here is why the most successful businesses pair their free Mettle/NatWest account with expert FreeAgent accountants:
1. Tax Efficiency & Planning
FreeAgent will tell you what your tax bill currently is, but it won’t tell you how to legally reduce it. An expert accountant will look at your FreeAgent dashboard and advise you on the most tax-efficient way to pay yourself (salary vs. dividends), claim obscure expenses, and plan for corporation tax.
2. Catching Costly Errors
Automated bank feeds are great, but software can miscategorise transactions. If FreeAgent accidentally classes a standard expense as an asset, your tax calculations will be completely wrong. As certified FreeAgent accountants, we regularly audit your software to ensure every single entry is perfectly compliant with HMRC rules.
3. Avoiding HMRC Penalties
Making Tax Digital (MTD) means HMRC expects your digital records to be flawless. Submitting incorrect data—even accidentally—can trigger stressful investigations and hefty fines. We act as your safety net, reviewing your data before hitting "submit" to HMRC.
4. Translating Data into Business Growth
FreeAgent generates beautiful cash flow charts, but what do they actually mean for your business? We take your FreeAgent data and provide real-world business advisory services. We help you understand if you can afford to hire a new employee, invest in new equipment, or expand your operations.
Why Choose AccKent as Your FreeAgent Accountants?
At AccKent (www.acckent.com), we don't just use FreeAgent; we are experts in it. We have helped countless businesses across the UK take advantage of the NatWest, RBS, and Mettle free software offer while providing the high-level tax strategy that software simply cannot offer.
By choosing us as your dedicated FreeAgent accountants, you get the best of both worlds:
Zero Software Costs: You utilize your banking perk to get FreeAgent for free.
Maximum Tax Savings: You use our accounting expertise to lower your tax liabilities, save hours of admin time, and ensure 100% HMRC compliance.
Conclusion: Don't Rely on Software Alone
Is FreeAgent free with a Mettle, NatWest, or RBS account? Yes. Is it a substitute for a qualified accountant? Absolutely not.
Think of FreeAgent like a high-performance sports car. The bank has just handed you the keys for free, but you still need a professional driver to help you win the race.
Ready to get the most out of your software? If you are already using FreeAgent (or are about to sign up via your bank) and want to ensure your business is as tax-efficient as possible, get in touch with the team at AccKent today.




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